FAQ


Updated: 2015-07-23 07:14:41

Payment terms: 50% good bearing contract prepaid bearing ready need to pay the remaining 50%.

According to the weight of the product packaging specifications: NOKS bearing company choose the appropriate packaging wooden box (heavy bearing in order to guarantee the damage of the product) carton (bearing itself lighter for the customer to reduce transport costs.

Delivery speed: be in commonly after receiving the advance payment of the third number work, can inquire on the net.Special type bearing need to verify the time.

Product return policy: bearing as long as no outbound carton customer can replace the bearing.Refund: bearing shall be all returned if there is any quality problem.

Q: Where are those bearings made in from?
A: Our bearings are made in from Japan, United States, Sweden, Germany, NSK, NTN, KOYO, NACHI, TIMKEN, SKF, FAG, INA.

Q: Do you have INA SKF NSK TIMKEN KOYO FAG NTN NACHI IKO?
A: Yes we do, also we have special bearings, such as linear bearing, miniature bearing, insulated bearing, bearing for skates, high-speed bearing etc.

Q: Are you manufacture or wholesaler?
A: We are first class agent of INA  SKF  NSK  TIMKEN  KOYO  FAG  NTN  NACHI IKO, meanwhile we have four bearings factories which produce high level quality bearings.

Q: What kind of technical support you can provide?
A: We have detail bearings specifications(d,D,B), pictures, shipping data, and maintenance when you use those bearings etc.

Q: What’s the warranty period of bearings?
A: It’s upon what and how you use those bearings, different maintenance service given based on different specifications.


Q: What is your warranty maintenance scope for this bearings?
A: Such as fracture, deformation, break off quality problem involved, we will replace a new one for you. If it comes out bearing ball deform or structure of cage deform, we can be On-site.

Q: How many days you can ship out the bearings?
A: Normally within 15 days after full payment.